Terms & Conditions

There is no guarantee for the use of this website by any user. Data and texts on this website consist views and opinions. Despite our effort for data to represent reality there is no guarantee or comitment whatsoever for content accuracy and completeness. Moreover there is no guarantee regarding the timely representation of the website s content. Hence we bear no responsibility for the use of any of the offered services. Responsibility denouncement on behalf of this website extends and includes any financial damage or cost may occur to the user out of third party messages or opinions, third party services use or access to services obtained by links. It also extends to any damage occuring from information or services that are advertised through our website or have been obtained through it.
 

Private data

A prerequisite for starting our in between transaction is providing some of your personal data. When placing an order, you will be asked for your full name, a delivery address for sending you order, your landline number (or any other phone number), your email address etc. On our side, we commit that under no circumstances shall we reveal, publicize, subcontract or exchange your personal information and data entrusted to us. Exceptionally we may disclose your personal information, only by following all necessary legal procedures if it is required by public authority, court, etc
 

Security

Our website uses SSL protocol 128-bit encrypted for secure on-line transactions. All your personal information, credit card number, name and address, are encrypted, so it is impossible to read or change it whilst on the internet.
 

Ways of payment

To serve everyone willing to make purchases from our store, we provide the following payment methods:

1. On-line, using your VISA - MASTERCARD - AMERICAN EXPRESS credit card issued by any bank in the world. Your card is securely charged using PAYPAL services.

2. Bank deposit / remmitance. Our company s bank account is:

Bank: PIRAEUS BANK AD
IBAN: BG93 PIRB 8057 1604 6850 67
BIC SWIFT: PIRBBGSF
Beneficiary Name: KEN GROUP LTD
 

Delivery charges and times:

Products will be sent to the provided delivery address using transportation services. The order is shipped within 2-7 days except Sundays and public holidays. In case delivery is not possible we are obliged to immediately notify you, cancel your order and return in whole the amnount you have been charged with.
 

Guarantees

All store products are covered by manufacturers guarantee. Ken Group Ltd accepts no liability for deficiencies or defects of any sold products caused by improper use or different from that for which the product is intended. Buyer is obliged to check bought products for defects and deficiencies at the time of receipt at the place designated in the order. If delivery is through an agency, the review should be conducted at the time of reciept at the agency. If no defect or deficiency is claimed and declared at this time, receipt is considered unconditional and the seller bears no further responsibility.
 

Order cancellation

In case you wish to cancel in whole or in part an order, it is possible to do so free of charge until the moment you are notified regarding shipping. You can still cancel once your order has been shipped but you must return the product intact in its original packaging and be charged with the all related shipping costs.
 

Products and Services Prices

Items shipped from our headquarters are surcharged by 20% VAT in the order form unless the buyer is certified for intrastate EU transactions where tax is excluded. For wholesale prices are depending on user account and are personal. Invoices are issued from our headquarters for all transactions from our headquarters and receipts or inovoices from third party vendors. All prices regard items presented on our website. We reserve our right to adjust prices.
 

Terms and conditions adjustments

We reserve our right to modify or update the transactions terms and conditions. We are though obliged to update this document for any change or addition to the terms.
 

Governing Law

All transactions made through our website are governed by International and European Law regulating issues relating to electronic commerce as well as the Consumer Protection Act which regulates matters concerning distance selling.

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